FAQ

 1. Location?
-
WAZE/Google Map : OMBAK EXCLUSIVE
-
Operation Hour :
-
MONDAY to FRIDAY : 10.00am to 6.00pm
-
SATURDAY : 10.00am to 2.00pm
- SUNDAY : OFF DAY



2. Min Order?
-
Ready stock Exclusive Tee - 1 pc
-
Tshirt ready made - 10 pcs
-
Tshirt custom made - 10 pcs
-
Non-woven bag - 10 pcs
-
Corporate uniform - 10 pcs
-
Vest / Jacket / Sweater - 10 pcs
-
Medal - 10 pcs
-
Mug - 10 pcs
-
Towel / cap - 10 pcs
-
Banner / Bunting - 1 pcs
-
Button badge - 1 pcs
-
Namecard - 2 box
-
Pen - 30 pcs
-
Lanyard - 30 pcs
-
Wristband - 30 pcs
-
Sticker - 100 pcs
- Flyers - 500 pcs



3. Price? How to determine?
-
Custom order : Depends on the quantity, types of material and types of printing
-
Ready stock : depends on the design and shirt type - can refer our social media or website (>Our Product)
-
p/s : can direct whatsapp ombak team to get more details.


4. How to place order?
-
DM or PM us in our media sosial (Instagram, Facebook, Twitter)
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Direct whatsapp our sales team at 017-2436621 or 019-8991808
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Order through our website : www.ombakexclusive.com.my


5. How long it takes to finish the product order from Ombak?
-
Depends on the quantity order and the production
- Can ask directly to ombak team through whatsapp.
- We also accept urgent order, but with certain charges.



6. Delivery or Self-pickup?
-
Both also can.
-
After the item you ordered are ready, we will contact you.
- Can self pickup at our showroom at Sri Serdang (Waze: Ombak Exclusive)
- Or we will deliver it to your doorstep.



7. Material for ready stock Ombak Exclusive T-shirt?
-
Premium Mini Mesh Eyelet (Microfiber)


8. Size available for shirt?
- A
vailable from XS to 4XL for ready stock. For certain design, kids size is available.
- For custom tshirt, from XS to 5XL

9.
Is it available for Cash On Delivery (COD)?
- Currently not available

10.
Postage?
-
Peninsular Malaysia - NINJAVAN / POSLAJU
-
Sabah/Sarawak - POSLAJU


11. Tracking Numbers for Postage?
-
We will send it to your whatsapp number as the item has been posted
-
NINJAVAN - num tracking bermula 'NVMOMBAK''
-
POS LAJU - num tracking bermula - 'EH atau EP atau ER atau lain2'


12. Payments



13. Can Ombak Team help to design for us?
- Yes, our designer team are more than ready to help you to design.
- But, we will charge certain amount as the designer fees.



14. How to be a part of Ombak Team?
-
See the career section in website, we will update about the job opportunities in Ombak Groups Sdn Bhd in that section
- Check our sosial media platform, if we need more Ombak Team, we will post it there.
- Email you resume at ombak.hr@gmail.com



15. How to Join Ombakpreneur (Agent / Dropship)?
- Direct whatsapp or contact ombak team at 017-4236621



16. How to get Sponsorship from Ombak?
-
Email your proposal to sponsor.ombak@gmail.com
- or any enquiry, direct whatsapp / contact ombak team at 018-6632691



p/s : Any other question, can directly DM / PM us at our social media or whatsapp directly to ombak team.
 


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